Last updated: January 2026
This Privacy Policy describes how openwave S.L. ("we", "our", or "us") collects, uses, and protects your personal information when you use our property management services and visit our website at openwave.world.
The data controller for your personal information is openwave S.L., a company registered in Spain with registration number B73951842, located at Plaza Mayor 102, 29483 Málaga, Andalusia, Spain.
We collect various types of personal data when you interact with our services. The data we collect includes information you provide directly to us and information we gather automatically through your use of our website and services.
Personal information we may collect includes your name, email address, phone number, postal address, property details, financial information related to property management, and any other information you choose to provide when contacting us or using our services.
We use your personal data for various purposes related to providing our property management services. How we use your information depends on the services you use and your relationship with openwave.
The use of your data includes providing property management services, communicating with you about your property and our services, processing payments and financial transactions, maintaining and improving our services, and complying with legal obligations.
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds: performance of a contract, legitimate interests, legal compliance, and your consent where applicable.
We may share your personal information with trusted third parties who assist us in providing our services, including legal professionals, financial institutions, maintenance contractors, and technology service providers. We ensure all third parties maintain appropriate security measures and use your data only for specified purposes.
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. The data retention period varies depending on the type of information and the purpose for which it was collected. Property management records are typically retained for seven years after the end of our service relationship, whilst marketing communications data may be retained until you unsubscribe or object to processing.
Under GDPR and applicable data protection laws, you have several rights regarding your personal data. Your rights include the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal information.
You may exercise these rights by contacting us using the information provided below. We will respond to your requests within one month and may require verification of your identity before processing your request.
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or other approved mechanisms under GDPR.
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection principles.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website usage. For detailed information about our use of cookies, please refer to our Cookie Policy.
You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information promptly.
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy regularly to stay informed about how we protect your privacy.
If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us using the contact information below.
Company: openwave S.L.
Address: Plaza Mayor 102, 29483 Málaga, Andalusia, Spain
Email: privacy@openwave.world
Phone: +34 957 509 473
You have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos - AEPD) if you believe we have not handled your personal data in accordance with applicable data protection laws. Contact details for the AEPD can be found at www.aepd.es.
This Privacy Policy is governed by Spanish law and the General Data Protection Regulation (EU) 2016/679. Any disputes arising from this policy will be subject to the jurisdiction of Spanish courts.